Privacy Policy

Data processing responsibility

BYLOGOS SPA is responsible for collecting, storing, processing, and protecting the data obtained through the LogOS software.

Types of data collected

LogOS may collect and process the following data:

User data: name, email address, access credentials, roles, and permissions.
Customer data: company information, plant or facility locations, and electrical system configuration.
Operational data: electrical consumption by device, event and alarm records, and information from connected sensors and devices such as measurements, status, and logs.
Software usage data: platform interactions, connection times, errors, and performance events.

Purpose of processing

Collected data is used for:

Real-time electrical consumption monitoring and analysis.
Industrial process optimization through AI and NILM algorithms.
Personalized reports and operational alerts.
Security, auditing, and prevention of unauthorized access.
Software improvement and technical support.

Legal basis for processing

Data processing is based on:

Explicit consent from the user or the company’s legal representative.
Compliance with applicable contractual and legal obligations.
LogOS’s legitimate interest in maintaining operations, security, and continuous software improvement.

Data sharing and transfer

LogOS will not sell or share data with third parties without explicit consent, except when legally required.

Data may be transferred to service providers under equivalent confidentiality and security agreements.

For customers with multiple sites, data may be processed locally on edge computing devices and stored on servers to ensure backup and security.

Data security

All data is stored securely using encryption in transit and at rest.

Administrative access is restricted through strong authentication and permission controls.

Integrity monitoring, intrusion detection, and local backup measures are implemented for critical information.

Data retention

Operational data is stored as long as needed for operation, analysis, and legal compliance purposes.

Personal data is retained until the user requests deletion or withdraws consent.

User rights

Users have the right to:

Access their personal and operational data.
Correct inaccurate or incomplete information.
Delete their personal data at any time.
Withdraw consent at any time.
Receive a readable copy of their personal data.

Policy changes

LogOS reserves the right to modify this privacy policy at any time. Changes will be published on this page and will take effect immediately after publication.

Contact

If you have any questions or comments about this privacy policy, please contact us at: contact@bylogos.io